Privacy Policy

At Deals Tend Twig Store, we nurture your privacy with the same care we devote to our Acer platanoides and delicate Agapanthus. This Privacy Policy explains how we collect, use, and protect your personal information when you visit tendtwig.com or make purchases from our global nursery.

1. Information We Collect

Like carefully selecting plant varieties from Abelia to Alpinus x callizones, we gather only essential information:

• Personal Identification: Name, email, shipping address (like 212 Ambleside Dr for us), and phone number when you order Acer ginnala starters or Allium bulbs
• Payment Details: Encrypted transaction data when you use Visa, MasterCard, JCB, or PayPal for purchases
• Garden Preferences: Plant wishlists and browsing behavior on our Acer collections
• Technical Data: IP address, device type, and browser information to optimize your experience

2. How We Use Your Information

We cultivate your data with purpose, just as we hybridize Alpinus x callizones:

• Process orders for Aegopodium groundcovers or Albizia specimens
• Provide customer support for questions about Akebia or Alba varieties
• Send seasonal planting guides and promotions (you may opt out)
• Improve our website’s functionality for international plant enthusiasts
• Prevent fraud in transactions for rare Africanus species

3. Data Sharing & Disclosure

We’re as selective with data partners as we are with Achillea cultivars:

• Shipping Partners: Only necessary delivery information for your Alopecuroides orders
• Payment Processors: Secure transaction handlers for your MasterCard or JCB payments
• Legal Requirements: When required by law, like verifying wholesale orders of 20+ plants
• Business Transfers: In case of nursery acquisition (we’d notify you first)

We never sell your data to third-party marketers.

4. International Data Transfers

Since we ship globally (excluding some Asian and remote regions), your data may cross borders with the same care we take when shipping bare-root Alba specimens internationally.

5. Data Security

We protect your information like protective mulch for Alchemilla mollis:

• 256-bit SSL encryption for all transactions
• Regular security audits of our systems
• PCI-DSS compliant payment processing
• Limited employee access to sensitive data

6. Your Rights

You have rights as robust as our Acer platanoides collection:

• Access: Request copies of your personal data
• Correction: Update inaccurate information (like misspelled Agapanthus orders)
• Deletion: Request removal of non-essential data
• Objection: Opt out of marketing communications
• Portability: Receive your data in transferable format

Contact us at [email protected] to exercise these rights.

7. Cookies & Tracking

Our website uses cookies as strategically as we plant Ajuga groundcover:

• Essential Cookies: For checkout functionality (like your Acutiflora hybrid purchase)
• Performance Cookies: To analyze site traffic patterns
• Marketing Cookies: For relevant promotions (manage in cookie settings)

You may disable cookies, but some features (like wishlists for Acer collections) may not function properly.

8. Policy Updates

We may update this policy as our nursery grows. Significant changes will be announced like our seasonal Alpinus availability alerts.